Riverchase Lodge – Pigeon Forge

At Riverchase Lodge, we are committed to ensuring that all guests — including individuals with disabilities — can enjoy a comfortable, welcoming, and accessible experience. We strive to provide an environment that is inclusive and accessible, both on our property and through our digital platforms.

Our Commitment
We are continuously working to improve accessibility in line with the Americans with Disabilities Act (ADA) and other applicable standards. Our goal is to offer accommodations and services that allow all guests to experience the beauty and hospitality of Pigeon Forge with ease.

Accessible Features
Riverchase Lodge offers:

• Accessible parking spaces
• Ground-level access to public areas
• Accessible pathways throughout the property
• Rooms designed with accessibility considerations (availability varies)
• Staff available to assist with check-in, room needs, and general support

If you require specific accessible accommodations, please contact us directly to confirm availability prior to arrival.

Website Accessibility
Riverchase Lodge is committed to making our website accessible to all users. We aim to meet or exceed WCAG 2.1 AA guidelines and regularly review our site to identify and correct potential issues.
If you experience any difficulty accessing information on our website, please let us know so we can assist you and improve our accessibility features.

Feedback & Assistance
Your feedback helps us improve. If you have questions, need assistance, or wish to share suggestions regarding accessibility, please reach out:
Riverchase Lodge – Pigeon Forge

📞 Phone: (865) 428-1299
📧 Email: gm.riverchase@outlook.com
📍 Address:  3709 Parkway, Pigeon Forge, TN 37863

We appreciate your support as we continue to enhance accessibility for all guests.

Thank you for choosing Riverchase Lodge.